1. Handling Time

All orders are processed and shipped within 1 to 2 business days.
We process and ship orders Monday through Sunday to ensure fast delivery.

2. Shipping Time

Once your order has shipped, the estimated delivery time is:

  • United States: 3–7 business days
  • International Orders: 7–14 business days (depending on destination and customs clearance)

Please note: delivery times do not include handling time or delays caused by customs.

3. Shipping Cost

We are pleased to offer Free Shipping on all orders – no minimum required.

4. Shipping Carriers

We work with trusted carriers to ensure safe and reliable delivery, including:

  • USPS
  • UPS
  • FedEx
  • Aramex (for select international destinations)

5. Tracking Information

All orders include tracking. You will receive a confirmation email with tracking details as soon as your order has shipped.

6. International Shipping & Customs

International customers are responsible for any customs duties, taxes, or import fees.
COLLECTACARDS is not responsible for delays caused by customs clearance.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at contact@collectacards.shop within 7 days of delivery.
We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.

8. Contact Us

For any questions about shipping, please reach out:
📧 contact@collectacards.shop
📞 +1 (270) 478-1234
📍 3001 Tamarack Rd, Owensboro, KY 42301, United States